This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

This website is controlled and maintained by PLMR. 

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

This website collects the following data:

• Personal identification information (name, email address, submissions from online forms)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process
data when you:

• Voluntarily complete a form on our homepage or contact page
• Email us directly at info@BSRknowlgreen.co.uk
• Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data so that we can:

• Respond to messages you send us through our website and associated email addresses
• Improve the functionality of our website

How do we store your data?

We securely store your data on cloud servers hosted by One.com.

We will keep your name, email address and submitted comment for 24 months. Once this time period has expired, we will delete your data through manual deletion.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@BSRknowlgreen.co.uk

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

What types of cookies do we use?

We use Google Analytics to measure how you use the website so we can improve it based on user needs. Google Analytics sets cookies that store anonymised information about:

• how you got to the site
• the pages you visit on the site and how long you spend on each page
• what you click on while you’re visiting the site

We do not allow Google to use or share the data about how you use this site.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not
function as a result.

Privacy policies of other websites

This website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23rd July 2024. 

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@BSRknowlgreen.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113